I believe in ‘straight talk’ with clients about construction projects. That means we talk about the good, the bad
and the ugly aspects of building and remodeling homes. I strive for clear communication,
realistic expectations and great happiness when the project is complete.
I am a numbers guy. I like to set budgets that represent the true cost of a project - not lowball numbers that force us to go over budget at the end.
I like spreadsheets. I am kinda obsessive about running the numbers.
I am very relationship-oriented. I say to clients, "I would rather have you mad at me at the beginning of a project instead of the end." So I am up front about the risks and pitfalls of remodeling and building investment property. And I have remodeled and built enough of my own houses that I know that awful feeling of going over budget and over schedule. So I talk about the hard truths before the project begins and while it is underway.
I am a big fan of communication. I send clients daily photos of work in progress. I send emails to clarify selections and anticipate problems. I listen to my clients and recognize the need to balance the (sometimes) competing desires of two or more people.